Prioritise overdue accounts
AR teams know they have overdue invoices. The question is: which ones should you focus on first?
Gardenia shows you all your open invoices ranked by their impact on DSO and cash flow - so your collections team focuses on the accounts that will actually move the needle, not just the biggest numbers.
What you can do:
- See payment timing KPIs - View DSO and collections performance across all customers and entities
- Identify open invoices - See all overdue receivables in one place, with aging and value
- Run collection scenarios - Model different follow-up strategies: "What if we collect all invoices over 60 days?"
- See the impact - For each scenario, see exactly how much it would improve DSO and free up cash
- Focus on high-impact accounts - Identify the specific customers that drive 80% of your overdue value
- Build your follow-up list - Know exactly which accounts your collections team should prioritise this week
Why it matters:
Most AR teams chase invoices based on gut feel, squeaky wheels, or just working through the aging report from top to bottom. But a £10K invoice from a struggling customer that's 120 days overdue might be less valuable than three £5K invoices from good customers at 45 days.
Gardenia shows you which accounts will actually improve your cash position when collected. Focus your limited collections capacity on the invoices you can realistically get paid on and that move your DSO.
The 80/20 principle in action: Your collections team can't chase every overdue invoice. Gardenia identifies the 20% of accounts that represent 80% of the collectable value, so your team focuses their energy where it matters.
