Anticipate duplicate payments
Most companies only find duplicate payments after the money's already gone - usually when a supplier mentions it months later, or during an audit. By then, recovery is slow and awkward.
Gardenia scans your upcoming payments and flags potential duplicates before you pay them - so you can stop the duplicate payment, not chase it down later.
What you can do:
- See the full duplicate picture - Total paid duplicates, unpaid amount you can still prevent, and prevented amount you've caught
- Understand duplicate probability - See potential duplicates categorised by confidence - so you know which to investigate first
- Visualise when duplicates occur - See duplicate amounts by invoice date to spot patterns and timing issues
- Focus on upcoming payments - Filter to see only upcoming duplicates - the ones you can still prevent
- Review duplicate pairs - See each potential duplicate with: duplicate ID, status (upcoming/paid/prevented), probability, due date, payment date, supplier details
- Prioritise by due date - Sort upcoming duplicates by when they're due, so you stop the most urgent ones first
- Take action before payment - Flag high-probability duplicates for your AP team to investigate and prevent before processing
Why it matters:
Finding duplicates after payment means starting a recovery process: contacting the supplier, asking for the money back, waiting for their finance team to process it, maybe dealing with their reluctance. It can take months and strains supplier relationships.
The difference between detecting £215K in upcoming duplicates versus recovering £21.5K already paid is the difference between prevention and damage control.
